We remain operational and ensure the shipment of your orders.

Shipping policy

We ship worldwide.

Professional customers are welcome, you can contact us on the email address commande@lowcostmobile.com for decreasing prices depending on quantity.

Value added tax VAT automatically adjusted:

Payment in 4 installments free of charge

Free 4x payment is available through the PayPal service with a PayPal account (subject to eligibility).

When you place an order on our site, our system adjusts the total amount to be paid at the last step with the correct VAT rate (calculated on the French price excluding tax), corresponding to your delivery address (if we collect the VAT in that country of delivery), or it will keep France's 20% VAT rate for countries where we don't collect VAT. Orders with delivery addresses outside the European Union and intra-community deliveries with a valid VAT number are invoiced excluding VAT.

Delivery for B2B customers in the European Union:

Please enter your European intra-community VAT number in your LowcostMobile account, in order to benefit from VAT exemption on your orders, in accordance with article 138 of directive 2006/112/EC. Our system checks the validity of your intra-community VAT number in real time and we also check that it matches the name of the company on the delivery and billing addresses.

UK delivery:

All orders with a UK delivery address of an amount exclusive of tax less than or equal to 135 GBP (converted to Euros for orders in € currency) are paid 20% UK VAT included at the time of final payment.

All orders to a UK delivery address with a duty-free amount greater than 135 GBP (converted to Euros for orders in € currency) are paid duty-free at the time of final payment. Taxes / administration fees and possibly customs duties depending on the product must be paid by the customer at the time of delivery, or via the carrier's payment interface on their website by credit card before delivery. P >

Delivery outside EU outside UK:

All orders with a delivery address outside the European Union are paid tax free at the time of final payment. You are solely responsible for the sums that the carrier or customs will ask you when your package arrives at destination: Taxes of the country of destination / Administration fees and possibly customs duty depending on the characteristics of the product.

Please send us an email at commande@lowcostmobile.com to find out the specific delivery costs to certain countries, especially outside the European Union, if you do not consider them fair enough in relation to the real cost of transport. p>

Express Delivery or Express Relay point:

We use an Express carrier who will deliver your order generally in 1 working day from Monday to Friday in Metropolitan France only. Delivery at home on Saturday is not guaranteed, except for express delivery to Relay Point via Chronopost (please choose the good shipping method at the last step) no delivery on Sunday. Corsica doesn't benefit from Express delivery.

Certain oversized items are not eligible for Point Relais. By selecting the name of a Point Relais supplier, we will examine whether this item is eligible for Point Relais, if not, we will ship the product to your home address.

Oversized items in excess of the allowable limit at each carrier's mechanisable facility may take up to an additional 1 to 2 business days.

Minimum and maximum weight and dimensions tolerated for each Point Relais supplier:

Chrono Relais 13 and Shop2Shop: 20 kg, Length less than 100cm and the sum Length + 2 Height + 2 Width not exceeding 250cm. Minimum dimension of 30 x 21 cm

MondialRelay: 30 kg, expanded (Height + length + width) of the package must not exceed 150cm and the greatest length must not exceed 120cm. Minimum dimension of 20cm x 10cm

Post office and Pickup (Colissimo Relais / So Colissimo): & nbsp; 20 kg, L + W + h ≤ 150 cm and / or & nbsp; L ≤ 100 cm, Minimum 16 x 11 x 1 cm

Relay Package: 20kg, expanded (height + length + width) must not exceed 170cm and the largest dimension 130cm.

UPS Access Point: 20kg, Longest side 97cm, maximum size (length + circumference) 300cm