We remain operational and ensure the shipment of your orders.

Shipping policy

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We ship worldwide.

Professional customers are welcome, you can contact us on the email address commande@lowcostmobile.com for decreasing prices depending on quantity.

24 h express delivery or 24 h relay point:

We use an Express carrier that will deliver your order within 1 business day Monday through Friday. Saturday delivery is not guaranteed, no Sunday delivery. Corsica doesn't benefit the Express delivery.

Certain oversized items are not eligible for Point Relais. By selecting the name of a Point Relais supplier, we will examine whether this item is eligible for Point Relais, if it is not, we will ship the product to your home address.

Oversized items in excess of the allowable limit at each carrier's mechanisable facility may take up to an additional 1 to 2 business days.

Minimum and maximum weight and dimensions tolerated for each Point Relais supplier:

Chrono Relais 13 and Shop2Shop: 20 kg, Length less than 100cm and the sum Length + 2 Height + 2 Width not exceeding 250cm. Minimum dimension of 30 x 21 cm

MondialRelay: 30 kg, expanded (Height + length + width) of the package must not exceed 150cm and the greatest length must not exceed 120cm. Minimum dimension of 20cm x 10cm

Post office and Pickup (Colissimo Relais / So Colissimo): & nbsp; 20 kg, L + W + h ≤ 150 cm and / or & nbsp; L ≤ 100 cm, Minimum 16 x 11 x 1 cm

Relay Package: 20kg, expanded (height + length + width) must not exceed 170cm and the largest dimension 130cm.

UPS Access Point: 20kg, Longest side 97cm, maximum size (length + circumference) 300cm

UK delivery:

All orders with a UK delivery address of an amount exclusive of tax less than or equal to 135 GBP (converted to Euros for orders in € currency) are paid 20% UK VAT included at the time of final payment.

All orders to a UK delivery address with a duty-free amount greater than 135 GBP (converted to Euros for orders in € currency) are paid duty-free at the time of final payment. Taxes / administration fees and possibly customs duties depending on the product must be paid by the customer at the time of delivery, or via the carrier's payment interface on its website by credit card before delivery. P >

Delivery outside EU outside UK:

All orders with a delivery address outside the European Union are paid tax free at the time of final payment. You are solely responsible for the sums that the carrier or customs will ask you when your package arrives at its destination: Taxes of the country of destination / Administrative fees and possibly customs duty depending on the characteristics of the product.

Please send us an email at commande@lowcostmobile.com to find out the specific delivery costs to certain countries, especially outside the European Union, if you do not consider them fair enough in relation to the real cost of transport. p>